GulfLinkup provides independent booking assistance. The applicable provider confirms the appointment and handles the examination or assessment.
If your bank shows a debit
First open Check Booking Status and look for the booking linked to your payment. If the site shows that payment is pending or failed but your bank shows a debit, contact support with your booking reference, payment reference, amount and date before attempting a second payment.
If you see two charges
Send both transaction references and identify which booking they relate to. This helps support check whether they are separate completed charges or one payment that is still pending. Keep full card details, passwords and one-time codes private.
If you need to cancel or ask for a refund
Read the cancellation and refund policy for your service. Include the booking reference and reason when contacting support. Whether a refund applies depends on the booking stage and the policy for your request.